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Returns Policy

Products purchased from Tesmode can easily be returned or exchanged. In store purchased items are available to be return or exchange in our Richmond Hill store located near Hwy 7 & Leslie in GTA. Most items that have been purchased online can be returned or exchanged online with certain charge applied.

Refunds or replacements are available within 30 days of the delivery date for products under our Standard Return Policy. All returns must be in their original packaging and unused condition. A restocking fee of 10% of the purchase price applies, except for defective items. Open-box, unoriginal, and used items are also eligible for 30-day returns, but a fee of up to 30% of the purchase price may apply. Please note that Tesmode does not offer hassle-free returns, except for defective items. All terms and conditions apply.

For products labeled "Open Box" or "Refurbished Item," Tesmode accepts returns within the eligible return period. This policy applies to all Open Box products sold and shipped by Tesmode.

All products purchased from Tesmode are offered one year standard Merchandise warranty with validated receipt. Electronic devices and parts may offer additional store extension warranty with extra charge. Please check products page for more details.

Shipping

At Tesmode.com, we are committed to delivering your Tesla accessories and aftermarket upgrades as quickly and efficiently as possible. Our shipping policy is designed to meet your needs, whether you are located within the Greater Toronto Area (GTA), elsewhere in Canada, or internationally.

Same City Express Delivery (GTA Only): For orders with a total value of $100 or more before tax, we provide 3-day express delivery within the Greater Toronto Area (GTA). This service ensures that you receive your products promptly, so you can start enjoying them as soon as possible.

Free National Expedited Ground Shipping (Canada Only): We offer free expedited ground shipping within Canada for orders with a total value of $150 or more before tax. This service ensures that customers across the country can take advantage of our extensive selection of Tesla accessories and upgrades without worrying about shipping fees.

nternational Shipping: For customers located outside of Canada, we provide international shipping at an additional charge of $15 to $35, regardless of the order's total value before tax. We strive to make our products accessible to Tesla enthusiasts worldwide, and our competitive international shipping rates reflect this commitment.

Returns & Restocking Charges: We understand that sometimes products may not meet your expectations or requirements. Therefore, we offer a 30-day return policy for all purchases. Please note that a restocking charge will be applied to all returned items. For more information on the return process and applicable restocking fees, please refer to our Return Policy.

By offering various shipping options and a flexible return policy, we aim to make your shopping experience with us as smooth and hassle-free as possible. If you have any questions or concerns about our shipping policy or require further assistance, please do not hesitate to contact our customer support team., we are committed to delivering your Tesla accessories and aftermarket upgrades as quickly and efficiently as possible. Our shipping policy is designed to meet your needs, whether you are located within the Greater Toronto Area (GTA), elsewhere in Canada, or internationally.

Same City Express Delivery (GTA Only): For orders with a total value of $100 or more before tax, we provide 3-day express delivery within the Greater Toronto Area (GTA). This service ensures that you receive your products promptly, so you can start enjoying them as soon as possible.

Free National Expedited Ground Shipping (Canada Only): We offer free expedited ground shipping within Canada for orders with a total value of $150 or more before tax. This service ensures that customers across the country can take advantage of our extensive selection of Tesla accessories and upgrades without worrying about shipping fees.

International Shipping: For customers located outside of Canada, we provide international shipping at an additional charge of $15 to $35, depends on where it ships, regardless of the order's total value before tax. We strive to make our products accessible to Tesla enthusiasts worldwide, and our competitive international shipping rates reflect this commitment.

Returns & Restocking Charges: We understand that sometimes products may not meet your expectations or requirements. Therefore, we offer a 30-day return policy for all purchases. Please note that a restocking charge will be applied to all returned items. For more information on the return process and applicable restocking fees, please refer to our Return Policy.

By offering various shipping options and a flexible return policy, we aim to make your shopping experience with us. If you have any questions or concerns about our shipping policy or require further assistance, please do not hesitate to contact our customer support team., we are committed to delivering your Tesla accessories and aftermarket upgrades as quickly and efficiently as possible. Our shipping policy is designed to meet your needs, whether you are located within the Greater Toronto Area (GTA), elsewhere in Canada, or internationally.